RETURN POLICY
Last Updated February 07, 2021
Thank you for your order. We hope you happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked with thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at info@mountainfreakboutique.com to obtain approval and return shipping label through email. Please retain original packaging and after receiving return shipping label place item securely in packaging and attach shipping label to outside. If you do not use our return label please ship to:
Mountain Freak Boutique
PO Box 11182
Truckee, CA 96162
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Your refund will be returned to the form of payment you used at original purchase. Please allow at least 5 days from the when we receive your item to process your return or exchange. We will notify you by email when your return has been processed.
EXCEPTIONS
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
Please Note
Sale items are FINAL SALE and cannot be returned.
QUESTIONS
If you have any questions concerning our return policy, please contact us at 530-562-7204 or email at info@mountainfreakboutique.com.
Last Updated February 07, 2021
Thank you for your order. We hope you happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked with thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at info@mountainfreakboutique.com to obtain approval and return shipping label through email. Please retain original packaging and after receiving return shipping label place item securely in packaging and attach shipping label to outside. If you do not use our return label please ship to:
Mountain Freak Boutique
PO Box 11182
Truckee, CA 96162
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Your refund will be returned to the form of payment you used at original purchase. Please allow at least 5 days from the when we receive your item to process your return or exchange. We will notify you by email when your return has been processed.
EXCEPTIONS
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
Please Note
Sale items are FINAL SALE and cannot be returned.
QUESTIONS
If you have any questions concerning our return policy, please contact us at 530-562-7204 or email at info@mountainfreakboutique.com.
